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7 (343) 380-90-90
Ekaterinburg,
Mamina-Sibiryaka st., 52

Home / FAQ

FAQ

  • Do you charge for reservation service?
    – No, the reservation is free.
  • Do you have rooms with Jacuzzi?
    – Yes, we have room with Jacuzzi.
  • Mini bar included in room cost?
    – No, for that you should pay separate. You do have a price list at your room.
  • There are no place to sit down at the bar. May we have a lunch?
    – You may order your lunch at room service  24/7 it’s free of charge.
  • We’ve reserved room for married couple, which time do we need to check out?
    – Your room will be reserved for you for 24 hours, you may check out after 24 hours from the moment you checked in.
  • Do you have an Internet access?
    – Each room has separate Internet line. We also have a Wi-Fi zone in the hotel. Our gests have an unlimited access to the Internet for free.
  • After checking out can we leave our luggage somewhere?
    – Definitely, we have a storage room. It’s free of charge service for our guests.
  • Are there kettles in the rooms?
    – All of our rooms are equipped with kettles, and our Apartments have not only kettles but kitchen with all equipment needed.
  • Why at your hotel you have keys instead of key-cards as there other hotels do?
    – Our keys is symbol of our guests welcoming traditions. Wу were planning on change them to a key-cards, but decided that keys with wood plummets is a good adding to our nice and quiet hotel with personal attention to each guest.
  • Do you have a restaurant at the hotel?
    – We do have a bar “Ballad”, where you may have a breakfast and order Russian an European meal out of the menu. Bar is open 24/7. We also can bring your order to your room it’s free of charge.
  • Do you have an ironing room?  
    Jes, we have and we have a laundry room, which opens  24/7. At your wardrobe you have a price list for laundry services and a laundry bag. You may call at reception and porter will pick up your clothes.




Easy reservation

1. On-line booking
2.Send your mail
3. Call by tel.7 (343) 380-90-90